Anyone can talk up their own services and capabilities, so here’s where we let our clients do the talking.
The app is easy to use
Sonic Boom is wonderful! The app is easy to use and offers a variety of features to make tracking health and wellness goals fun and interactive. Our account management team is also top notch! Always so kind, patient, and attentive to our requests and needs.
We couldn’t run our wellness program without Sonic Boom!
We have been with Sonic Boom for approximately 5 years and have loved working with them. Their customer service is outstanding and the platform is one of the best in the industry. We couldn’t run our wellness program without Sonic Boom.
We are so pleased with the outcome
I feel kind of “high maintenance,” but I so appreciate how everyone on the Client Success Team always pays extra attention to our company’s cultural needs. You always go the extra mile for us … thank you!
Our account-management team creates the best employee experience
Our Account Manager and Account Coordinator are simply the best. That seems to be the rule rather than the exception at Sonic Boom. Customer Service is very quick to respond to any questions or issues that arise and they always manage to do it with a smile! There is such an overwhelming sense of teamwork that I genuinely look forward to our biweekly calls. Our account-management team always works with us to create the best experience for our employees, whether it’s creating fun new contests, marketing / communication strategies, or just brainstorming ideas to boost engagement. They take into account our suggestions and feedback, and we really feel like they take the time to listen to us and do their best to implement them into our program.
The atmosphere at work has totally changed
This entire program has been a smashing success. It has totally changed the atmosphere here at work. On any given day, you will see at least half of our employees (including our CEO and senior management) out walking at the 10 a.m. and 3 p.m. breaks, plus lunchtime. The groups that are gathered are employees from every department, and everyone is laughing and enjoying their time outside. It has been great time of fellowship! The steps leaderboard has also been a great competition and way to stir people toward better wellness. The Challenges-of-the-Day are the topic at the water cooler. Whether it’s exercise- or nutrition-based, or it’s just learning something new, it is the talk of the day. Our employees are also enrolling their spouses, so they have a competition at home in addition to the competition at work. The stellar customer service and overall program are making lives happier and healthier … we love you all!
Sonic Boom re-energized the program
We were in our fifth year with Sonic Boom, and despite it being a fun and robust program, we could see that our employees were starting to lose steam. We approached our Sonic Boom account-management team about it, and they totally saved the day. Sonic Boom has since helped re-energize our program across the board, and we’re all super happy campers going into our sixth year with the program.
The program positively impacted our staff
Sonic Boom is a fun, exciting, and, most importantly, an inspirational program for our company. It has radically changed a number of staff and created friendships that wouldn’t have been formed otherwise. Walking groups from different walks of life and different departments have been created thanks to Sonic Boom. Our account manager has truly been a God send. She has helped me think outside the box and has created many fun and innovative challenges that keep the program alive. Sonic Boom is now part of our overall health and wellness culture and has truly changed our company for the good!
We’ve gotten so much positive feedback
“All in all we have received very positive feedback about Sonic Boom. Key people and opinion leaders told us that this is so far the best HR activity we have ever sponsored.
We’ve gone from sedentary to active
Our company has had a lot of fun with the Sonic Boom contests, and they have created some very competitive people. The real positive is that, in all of our divisions, we have seen people transform from sedentary lifestyles to very active ones. We have some great real-life health transformation stories as a result of Sonic Boom.
We’ve saved on medical expenses
In the last year our medical expense is down 10% per benefit participant, and a big contributor to that success is our association with Sonic Boom.
Your organization and staff continue to impress
I hate to continue to “gush,” but Bree’s responsiveness and patience with our multiple requests is always fantastic. Now add her creativity to her list of talents, and she’s amazing. And your organization and staff continue to impress! I was struck by what great telephone and customer service skills ALL of your staff exhibit. Do you guys train them, or are they genetically engineered that way? As always, thanks for making my job easier.
It’s amazing to see how this program alone has really boosted morale…
We’ve been with Sonic Boom since 2009, and we remain beyond impressed with the Sonic Boom program! We have nearly 100% participation, and everyone here is loving the Challenge-of-the-Day. We have calendars hung up throughout the office, and people are leaving stickies on them with their own personal challenges and comments to one another – it’s amazing to see how this program alone has really boosted morale! Not to mention the health benefits. We’ve seen a huge change in the way people are thinking about food, exercise, and their overall health and wellbeing. They’re definitely paying attention, and it’s had a profound effect on the entire company. This is definitely unlike any other wellness program out there; we can’t wait to see what’s next!
We have the best account manager
Sonic Boom rocks! It’s a great program that’s fun, easy to use, and keeps us all motivated and thinking of our health on a daily basis. And the staff at Sonic Boom is outstanding! We have the best account manager we could’ve ever asked for. She responds quickly, has a smile in her voice, and pays heavy attention to detail across all of our needs (program design, marketing, calendar modifications, research, incentive consultation, contest best practices … you name it!). And probably most importantly, they make my team look good in front of the rest of the city! We’re long-time Boomers, and we look forward to building even more momentum in the coming years.
Sonic Boom boosts engagement in a fresh way
Despite our best efforts, participation within our previous program was low. We had built a more-or-less “clinical” solution on our own, but it was extremely manual to implement and tough to come up with creative activities that our employees enjoyed doing (and that actually improved their health habits). In just a few short months, Sonic Boom already made a big difference. I’m constantly blown away by the stellar service we receive from our awesome account-management team. They’re highly consultative, and we often adopt the creative ideas they suggest for challenges, communications, promotions, and overall program design. Each month brings new ideas and a fresh approach to boosting engagement. Our Sonic Boom team is in constant contact with us, and they’re quick to resolve any issues that arise, even if it’s just answering a simple question about the platform. Add in the fact that the platform is fun, fully customizable, and easy to use, and I’d say we found the perfect partner for our wellbeing strategy.
Account management creates the best experience
Our Client Manager and Coordinator are simply the best; that seems to be the rule rather than the exception at Sonic Boom. Customer Service is very quick to respond to any questions or issues that arise, and they always manage to do it with a smile! There is such an overwhelming sense of teamwork, so much so that I genuinely look forward to our biweekly calls. Our account-management team always works with us to create the best experience for our employees, whether it’s creating fun new contests, marketing / communication strategies, or just brainstorming ideas to boost engagement. They take into account our suggestions and feedback, and we really feel like they take the time to listen to us and do their best to implement every idea into the program.
The Sonic Boom team is consistently accommodating
The Sonic Boom team has taken our ideas for a holistic wellness program and created a comprehensive and engaging experience. Not only has employee-wellness participation increased compared to our previous vendor, but I also receive frequent positive feedback about the program. The Challenge-of-the-Day is particularly popular. Additionally, the Sonic Boom team is consistently accommodating and responsive when it comes to everything, from creating communications materials, to reporting, to brainstorming ways to engage participants in their wellness, and most importantly: providing support.
She absolutely made my day
The support Sonic Boom Wellness provided for our sign-up event helped it become a huge success! One team member was especially helpful. We spent the 2-3 weeks prior preparing and planning for this sign-up event. On the morning of the event, we found out the sign-up and reset password option for the website was down. We made our first call into Sonic Boom. We were so discouraged, wondering if all of our efforts would come to a halt. Then, I spoke with a SBW team member on the phone, and what did she do? She was willing AND able to help every single time we called in, ensuring that every single person who wanted to sign up or sign in and needed to reset their password was able to access their account successfully. There was no, “Oh, let me look into it. I will call you back,” no “Here’s your ticket number, so sorry.” She helped every single one and even stayed on the phone with me while I would go hunt down team members who were on their break or lunch. She made my day, absolutely made my day. If it wasn’t for her, all of our efforts would have returned null. I am so very thankful for her.
Sonic Boom Wellness is brilliant
Sonic Boom Wellness is brilliant. Their team and product is top of the line in every way, they are light-speed responsive, they anticipate our needs before we even know them, they are insanely professional and employ a team of smart-creatives, and their product is so customizable it’s truly unparalleled (while also being grounded in best practices/science). We couldn’t be happier with our partnership with Sonic Boom, and we know our 4,500 employees would agree!