What’s a “Zero-Bug Policy,” and why should you care?

What’s a “Zero-Bug Policy,” and why should you care?

You’ve felt the frustration when you’re on a website and things aren’t working right – a button doesn’t work, you can’t check out, the page keeps shutting down, or it’s just plain “glitchy.”  Software bugs.  They’re almost more annoying than the animate kind. Even...
Would You Bike? Or Work?

Would You Bike? Or Work?

One morning in 2010, Bryan and I were riding our bikes to work (picture a gorgeous day on Coast Highway in Carlsbad with an incredible view of the ocean – the occasional dolphin pod delighting us – yes, this is our life) talking about the fact that May is “Ride your...
Are you treat-training your employees?

Are you treat-training your employees?

Are you treat-training your employees? Dogs are great trainers.  They train us to provide affection at just the right time.  They train us to scratch their tummies in just the right place.  They train us to ignore obnoxious behaviors that we can’t get them to stop...